AI Chatbot Integration for Your Website
Visitors have questions at any hour - including after closing time. An AI chatbot talks to your customers day and night using what your website and business documents say, speaks their language, takes orders online and turns interested visitors into leads that go straight to your team.
- Any language
- Georgian
- Knows your website
- Online orders
- Lead capture
- Any platform
What the AI chatbot does
The chatbot is a living part of your website: it greets visitors, answers their questions and moves each conversation toward an outcome - the right page, your contact details or a request for your team.
Talks to your customers
Prices, service details, delivery, opening hours - the chatbot answers customers in a live conversation, and your team keeps its time for the complex questions.
Relies on your website and documents
Answers are grounded in your website pages and the documents you provide: price lists, policies, instructions, catalogues.
Speaks any language
Including natural Georgian: it talks to each visitor in their own language - no separate language versions needed.
Takes orders online
In the conversation it clarifies the product or service the customer wants and places the order online.
Captures leads for your team
It asks interested visitors for their contact details and sends the request to your team together with the conversation context.
Points visitors to the right page
Along with the answer, it suggests the relevant page - a service, a product, pricing or the contact form.
Chatbots for your website and messaging apps
Customers write wherever it suits them. We build a chatbot for each channel - your website, WhatsApp, Instagram and Facebook Messenger. Choose the ones your business needs.
Website chatbot
A chat window that matches your website's design and answers visitors on any page.
WhatsApp chatbot
Answers customers in the app they use every day and takes requests right in the chat.
Instagram chatbot
Replies to Direct messages about products, prices and delivery.
Messenger chatbot
Answers messages sent to your Facebook page and passes interested customers to your team as leads.
Where an AI chatbot fits
A chatbot works on any website where visitors have questions. The scenario is shaped around the business task.
Online store
Helps shoppers choose products, takes orders online and answers questions about delivery, payment and returns.
Typical questions
- Product selection
- Placing orders
- Delivery and payment
- Return policy
Service company or clinic
Explains services, answers questions about prices and procedures and passes booking requests to your team.
Typical questions
- Services and prices
- Opening hours
- Preparing for a visit
- Booking requests
B2B company
Answers technical and commercial questions from your documentation and sends qualified requests to your sales team.
Typical questions
- Product specifications
- Partnership terms
- Documentation
- Sales enquiries
Business with a multilingual audience
Tourism, education, real estate - wherever visitors come from different countries, the chatbot answers each one in their language.
Typical questions
- Foreign-language visitors
- Bookings and terms
- Location and services
- Contact requests
What the integration includes
A chatbot is more than a widget. Good answers depend on well-prepared knowledge and a clear scenario, so the integration covers the full cycle.
Knowledge base preparation
Collecting, structuring and preparing your website pages and documents for the chatbot.
Brand voice
Tone, greeting and answer style are matched to your brand's character.
Lead and order routing
Which details are collected and where requests and orders go - email, CRM or another channel.
Integration on any platform
WordPress, Shopify, a custom-built website or another platform - the chatbot matches your website's design.
Testing
Checking with real questions before launch: answer accuracy, languages, order and lead handover.
Updates and refinement
Adding new information and refining answers based on real conversations.
How the integration works
Five stages - from the brief to launch and ongoing refinement.
Brief
Business goals, visitors' typical questions and the outcome you want.
Knowledge base
Gathering and preparing your website content and documents.
Setup and testing
Setting up tone, scenario and lead and order routing, then testing with real questions.
Integration
Placing the chatbot on your website and checking it on every device.
Monitoring and refinement
Reviewing conversations, updating knowledge and improving answers.
Get in touch
Tell us briefly about your website and the task - the Alpaca team will shape a chatbot scenario around your business goals.
What happens next
- An Alpaca manager contacts you to clarify the request
- A short brief defines the task, knowledge sources and platform
- You receive a proposal tailored to the scope of your business
Frequently asked questions
Fill in the form and the Alpaca team will tailor the chatbot scenario to your business task.
Send requestWhich languages does the AI chatbot speak?
The chatbot speaks any language, including natural Georgian, English, Russian and others. The language is picked up from the visitor's message, so there is no need to build separate language versions.
Where does the chatbot get its information?
The knowledge base is built from your website pages and the documents you provide: price lists, policies, instructions and catalogues. The chatbot answers within that knowledge, which is refined through testing.
How do leads reach my team?
When a visitor shows interest, the chatbot asks for their contact details and sends the request to your team with the conversation context. The route - email, CRM or another channel - is agreed during integration.
Can the chatbot take orders?
Yes. The chatbot talks to the customer, clarifies the product or service they want and places the order online. Where the order goes - email, CRM or another system - is agreed during integration.
Which platforms can it be added to?
Any of them: WordPress, Shopify, a custom-built website or another platform. The chatbot widget is styled to match your website's design.
Do you build chatbots for WhatsApp, Instagram and Messenger?
Yes. Alongside the website chatbot, we build separate chatbots for WhatsApp, Instagram and Facebook Messenger. Which channels you need is agreed in the brief.
What is needed from my side?
Access to your website or the ability to add an embed code, the documents that should go into the knowledge base, and where leads should be sent. Preparation, setup and testing are handled by the Alpaca team.
How much does an AI chatbot cost?
The price depends on the size of the knowledge base, the languages, lead routing and integrations. Alpaca reviews every project individually - after you fill in the form, you receive a proposal tailored to your scope.
Can the chatbot's knowledge be updated?
Yes. A new service, a changed price or a new document is added to the knowledge base, and the chatbot answers with the updated information from the next conversation on.
An AI chatbot on your website, starting today
Fill in the form and the Alpaca team will tailor the chatbot scenario to your business task.